Introduction

Bolance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our communications
  • Interact with our website

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you educational content and updates (with your consent)
  • Improve our website and user experience
  • Analyze usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your website usage. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please see our Cookie Policy.

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist in operating our website and conducting our business
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, including the UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Bolance

12 High Street, Brighton BN1 1UG, United Kingdom

Phone: +44 1273 694 28 51

Email: [email protected]